- Joined
- Jul 1, 2024
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Hero is missing a passionate guy like Siddarth who could do turn around like for enfield or good tie ups like Bajaj(ktm, Triumph). Also split in Munjal family operating two different electric vehcile scooter companies but both starting with HERO name added to confusion.
They need a good sales guy. Their product engineering is actually very good. Xtreme, Karizma chassis were all good to drive. Even engines are good. Quality of switchgears were a concern but in recent Destini 125 scooter even that has been improved a lot.
But the big problem is their sales centers were not enough to handle their volume. Technicians were overburdened with number of splendors thus they don't have any bandwidth to service bigger bikes.
They need an Premium Sales outlet for higher end products. Maruti started Nexa to provide premium sales and service for an reason. Otherwise you will not going to sit an crowded showroom of arena waiting with your Grand Vitara among the large number altos, wagonr.
Humans are picky.